Customer information & data processing
To ensure that all customer information is secure and processed correctly, it is only stored within the European Economic Area (EEA). The hosting of all AWAREWAYS services takes place within the Netherlands using certified hosting partners. In this way, privacy is ensured and personal data is adequately protected. Furthermore, AWAREWAYS only processes data that is necessary, and this data is deleted as soon as it is no longer used.
In consultation with the client, it is agreed which data is interesting to use when deploying an intervention and whether the client wants the data to be anonymized. In doing so, AWAREWAYS has made the choice in some cases to anonymize the data by default for certain services (including our Culture Scan).
To ensure that data is also secure with AWAREWAYS suppliers and that they deliver a good product, the organization has a supplier selection procedure. Relevant documentation, certifications and legal agreements are considered. In addition, a supplier has a non-disclosure agreement with all suppliers and a processing agreement when the supplier processes personal data.