How is personal information processed in Awareways' services?

We handle personal data with care and transparency, following strict GDPR and ISO 27001 protocols.

How do we secure our services?

We use a multi-layered security approach: Encryption for sensitive data Strict access control for authorized personnel only Continuous monitoring to detect and prevent threats

Where is data stored?

All personal data is stored exclusively in Europe, under the highest security standards.

Which guidelines do we follow?

We comply with ISO 27001, ISO 9001, GDPR, and industry best practices to ensure security, privacy, and compliance.

How do we ensure quality in our services?

We have a rigorous quality management system under ISO 9001, ensuring: Continuous service improvement Client feedback integration Regular performance tracking, following the PDCA-cycle

Picture of Maarten Timmerman, Jeroen Koppe and representative that just handed over the ISO 9001 certificate and flowers to Awareways. They are standing in front of a christmas tree and skill game arcade in the Awareways office.

ISO at Awareways

At Awareways, we don't just meet security and quality standards — we live them. Our mission is to create real behavioral change in organizations worldwide, and that means ensuring our services are top-notch, secure, and trustworthy.

We are proud to be ISO 9001 and ISO 27001 certified, meaning we uphold the highest standards in quality management and information security. For us, these certifications aren't just a formality — they are the foundation of everything we do.

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Logos of ISO 9001 (quality management system) and 27001 (management system for information security) certificates.

Our certification

Being ISO 9001 & 27001 certified means:

Quality you can trust: Our processes are structured, optimized, and continuously improving.
Security at every level: We follow strict protocols to protect data, privacy, and sensitive information.
Global best practices: We align with internationally recognized security and quality frameworks.

ISO in numbers

10+ years experience

Security awareness

150+ organizations

Worldwide trust Awareways

GDPR compliant

Processing and storage

9001 & 27001

ISO certifications

Quality mindset

Quality isn't just a checkbox, it's our mindset. We continuously refine our programs, ensuring that every aspect of our services delivers real impact.

Continuous improvement: We track, measure, and optimize our services to keep raising the bar.
Client-first approach: Every solution is tailored to fit your organization's needs.
Best-in-class expertise: We bring together the best minds in behavioral science, security, and awareness.

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Responsible stewardship

We take security and privacy seriously because we know how valuable data is.
Whether it's personal information, security training results, or behavioral insights, we ensure:

GPDR compliance

Data stays in Europe, all personal data is securely stored under GDPR compliance.

Security & privacy

Built into everything, from our SaaS platform Wave, to our internal processes.

Transparency

Transparency is key, you always know what happens with your data.

Strategy & impact

FAQ

Every answer you need