You know the drill: it all seems right, yet something feels slighly off. The message is not quite relevant, the person or agency in question would never formulate it in such a way, the tone is not right – et cetera. If an email doesn’t feel quite right, then something is probably off. In short: if you have doubts, they are often justified.
Check for so-called ‘red flags’ that help you to recognize a phishing e-mail: a strange e-mail address of the sender, an overly excited (positive) message, a form of pressure or threat, many language errors or strange translations, a strange URL under a link or a different, impersonal salutation. Uncertain? Just go directly (not via email) to the sender’s website to find out the truth. And remember: too good to be true is often too good to be true!